Items in stock are normally shipped within 1 working day. We always attempt to ship out orders the same day as we receive them, but this depends on when the order was placed. The transport time varies and depends on the delivery address as well as your chosen method of freight. Please note, Public/Bank holidays are not regarded as working days by our couriers. We (Wireless Connect Ltd) Ship to most countries worldwide, however our online store has a limited number of shipping tarrifs preconfigured. In the event that our online store does not offer a shipping tarrif for your country please feel free to contact us and request a shipping price. Our prefered method of shipping is by regiestered post. However, for some countries an alternative courier service is also available and will be presented where applicable.

Customers looking to return any item must contact us to request a Returns Merchandise Number (RMA) prior to returning any products. Your RMA number is "valid" for only 14 days upon receipt. In case of "Dead On Arrival" the item must be returned in the same condition as it was shipped out, including original packing and all accessories. Enclose the RMA Authorisation email with the parcel. Clearly mark the parcel with the RMA supplied by us The return parcel must be sent to our Return Department at your risk and expense. Returning the parcel back to you will be at Our expense. Due to the nature of these goods, we recommend the use of registered post for the return. Faulty Goods reurned to us will be subject to testing by us, if the fault is confimed we will then repair or replace the item(s)

What Personal Information About Customers Does WirelessConnect.eu Online Shop Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at Wireless Connect Ltd Online Store. Here are the types of information we gather.

Information You Give Us:

We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic Information:

We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use cookies, and we obtain certain types of information when your Web browser accesses Wireless Connect Ltd online Shop. Scroll to the bottom of this page to see examples of the information we receive. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at Wireless Connect Ltd online Shop if we cannot recognize you, we want you to be aware that these tools exist.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as automatic login and permanent shopping carts for storage of items in your Shopping Cart between visits. The help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Wireless Connect Ltd online Shops coolest features, and we recommend that you leave them turned on.

Does Wireless Connect Ltd online Shop Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. Your information will not be distributed to any third party without your prior consent.

Protection of Wireless Connect Ltd online Shop and Others:

We release account and other personal information when we believe release is appropriate to comply with law; and other agreements; or protect the rights, property, or safety of Wireless Connect Ltd online Shop, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent:

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using PAY PAL as our payment processors, they process the credit cards, so Wireless Connect Ltd online Shop will NEVER see you credit card number. PAYPAL protect your privacy and information by using Secure Sockets Layer (SSL) software, which encrypts information you input. PAYPAL is part of the eBay group. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What Information Can I Access?

Wireless Connect Ltd Online Shop gives you access to the following information about you for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our Web site evolves. See Your Account information here; account information, your name and address, password; your previous orders; your email address and whether you subscribe to a newsletter.

What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Wireless Connect Ltd Online Shop Online Store features as Automatic login, and permanent shopping carts. You can add or update certain information on pages such as those listed in the My Account pages. When you update information, we usually keep a copy of the prior version for our records.

If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this in the newsletter menu.